This Privacy Policy (“Policy”) describes how Ambrosia Digital Transformation (“we” or “us”) collects, uses, and protects the personal information you provide on the Ambrosia DIgital Transformation website (the “Website”). Some of this information also applied to our Customer Service Portal (the “Portal”).  The Portal exceptions are noted at the end of this document.  This document also explains the choices you have regarding your information. By accessing or using the Website or Portal, you consent to the collection and use of your personal information as described in this Policy.

Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, and payment information when you  pay an invoice on the Portal.

1.2 Usage Information: We may collect information about your interactions with the Website, such as your browser type, referring/exit pages, and operating system. We do not collect identifying computer information such as IP Address or Geo Location.  We may also use cookies or similar technologies to collect this information.

Use of Information

2.1 We may use the information we collect for the following purposes:

1. To process and fulfill your orders and provide customer support;
2. To communicate with you about your orders, products, services, and promotions;
3. To improve and personalize your experience on the Website;
4. To analyze usage of the Website and gather statistical information to improve its functionality and performance;
5. To protect the security and integrity of the Website and our business.

Information Sharing

3.1 We may share your personal information with third-party service providers, business partners, and affiliates who assist us in operating the Website and the Portal, and providing the services you requested. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

3.2 We may disclose your personal information if required by law or if we believe that such disclosure is necessary to:

1. Comply with legal obligations or respond to lawful requests from public authorities;
2. Protect and defend our rights, property, or safety, or the rights, property, or safety of others;
3. Investigate, prevent, or take action regarding any illegal activities, suspected fraud, or violations of our Terms and Conditions.

3.3 In the event of a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred or disclosed to the acquiring entity or third parties involved.

Data Security

4.1 We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4.2 All credit card information (for invoice payments on the Portal) is processed and secured by one or more third-party payment processors, which each maintains a secure and PCI Compliant infrastructure.  At no time does Ambrosia Digital Transformation have access to your actual credit card information.

Your Choices

5.1 You have certain choices regarding the personal information you provide to us:

1. You may choose not to subscribe to our mail lists (any time you provide your contact information, if we would like to add that information to a bulk messaging solution, we will ask to to opt-in to such emails)
2. You may update or correct your personal information by contacting us directly;
3. You may opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the emails;
4. You may disable cookies in your browser settings, but please note that certain features of the Website may not function properly without cookies.

5.2 As an active client of Ambrosia Digital Tranformation, your business or organization will be expected to provide a primary contact with an email account for the delivery of official messages including invoice notifications, service change or interruption announcements, and other important business communications that need to be provided to our clients from time to time.

Children’s Privacy

6.1 The Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

Third-Party Websites

7.1 The Website may contain links to third-party websites. This Policy does not apply to such websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites before providing any personal information.

Updates to this Privacy Policy

8.1 We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Policy on the Website. We encourage you to review this Policy periodically to ensure that you understand our current privacy practices.

Portal Exceptions

9.1 The Ambrosia Digital Transformation Portal (https://portal.ambrosia.digital) is provided as a white-label solution by SuiteDash.  Data captured on the Portal is necessary to provide services to, communicate with and manage invoices for our clients. Your data will be retained on this platform as long as we are providing services, proposing services or promoting services to you.  Each client is expected to provide a primary contact who receives operational communications and invoicing. As mentioned elsewhere, we do not have access to your actual credit care information at any time in compliance with PCI standards.